Shipping Policy

All water ionizers are shipped free of charge within the United States. UPS "Ground Shipping" is used. Alternate UPS delivery options can be chosen with a fee. Other products and accessories have shipping fees unless shipped with an original water ionizer order. Customer is responsible for shipping fees for ionizer repairs and ionizers returned during the 60 day trial period. Average order processing time is 3-5 business days. Average transit time for a package is 3-5 business days. You should have your ionizer within 10 business days.

Note: We are not able to ship to PO Boxes.

If you have any questions about international shipping, contact us by phone: 888-868-5428 or by email